Privacy Policy

Privacy Policy

Introduction

Welcome to https://companion-care-rio-grande-city-texas.primarycareaid.com (henceforth referred to as “Companion Care Rio Grande City Texas,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy details how we collect, use, and safeguard data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

Please note that this policy does not extend to third-party platforms, apps, or services you access through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy guides how we handle your information in the following scenarios:

  • Authorized User Activities: When you use our applications and services as an authorized user, we collect and process your data to provide personalized experiences.
  • Website Visits: Visiting our websites linked to this policy means you agree to our data collection practices.
  • Communication: We may reach out to you via newsletters, emails, calls, or texts/SMS for various purposes, including marketing, service updates, or support.

Personal Data Collection

We collect multiple types of personal information, which can be categorized as follows:

  1. Account Information: Details required to create and manage your user account, such as usernames, passwords, email addresses, and profile pictures.
  2. Payment Information: Credit card numbers, billing addresses, and payment history when you make purchases or use our services.
  3. Financial Information: This includes bank account details, investment portfolios (if relevant), and financial transaction records.
  4. Purchase Information: Data related to your orders, including products purchased, quantities, and delivery addresses.
  5. Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile network information from your smartphone or tablet.
  6. Location Data: Your geographic location data, which we may collect when you use our services that require geolocation.
  7. Feedback: Any comments, reviews, or suggestions you provide to enhance our products and services.
  8. Social Media Information: If you choose to log in via social media accounts, we might access your public profile information from these platforms.
  9. Product Information: Details about the products you view, search for, or purchase on our site.

We obtain this data through direct user input, automatic collection through analytics tools, and third-party sources who provide us with aggregated or de-identified data.

Cookies

We use cookies to enhance your experience on our website and gather analytics. Cookies are small text files placed on your browser by websites you visit. They can be categorized as:

  • Strictly Necessary: These cookies enable core functionalities like login, language preference, and access to secure areas of our site.
  • Preference: Cookies in this category remember your preferences and settings, ensuring a personalized experience.
  • Analytics: We use analytics cookies to track website usage, gather demographic data, and understand user behavior to improve our services.

Users can manage non-essential cookies through our Cookie Manager, allowing you to control your cookie preferences.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes it was collected for. These purposes include providing services, improving our platform, and ensuring compliance with legal obligations. Once the retention period expires or when the purpose is no longer relevant, we securely delete or anonymize your data.

Security Measures

We have implemented robust security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These include:

  • Encryption of sensitive data both at rest and in transit.
  • Regular security audits and updates to our systems.
  • Access controls and employee training on data protection practices.

Children’s Privacy

Our services are not directed towards individuals under 18 years of age, and we do not knowingly collect personal information from children.

Your Rights

Depending on your jurisdiction, you have specific rights regarding your personal data:

  • Access: You can request access to the personal information we hold about you.
  • Rectification: If your data is inaccurate or incomplete, you have the right to request its correction.
  • Erasure (Right to be Forgotten): In certain circumstances, you can ask for the deletion of your data.
  • Restriction: You may limit our processing of your data under specific conditions.
  • Data Portability: We will provide your personal data in a structured format upon request.
  • Objection: You have the right to object to the processing of your data for certain purposes, such as marketing or direct sales.
  • Non-Discrimination: You cannot be discriminated against for exercising your data protection rights.

To exercise any of these rights, please contact our Data Protection Officer using the details provided below. We will respond to your requests in accordance with applicable laws.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review it periodically for the latest information.

Contact Information

For any questions related to privacy, data requests, unsubscriptions, or complaints, please contact us:

We appreciate your trust in Companion Care Rio Grande City Texas. Your feedback is valuable to us as we strive to protect and respect your privacy.